Devon Referral Support Services

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  • New Devon CCG

DRSS is part of NHS Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG).

link to main new devon ccg web site

  • Contact DRSS

DRSS is based at two sites:

Bridge House
Collett Way
Newton Abbot
Devon TQ12 4PH

Ground Floor, Windsor House
Tavistock Road
Devon PL6 5UF

Helpdesk: 01626 883 888


  • DRSS Purpose

Everything we do supports healthy people, living health lives in healthy communities.

We do this by ensuring individuals access the right advice, care or treatment in a timely manner.

  • DRSS Ethos

Provide a supportive, efficient, patient centred service in a professional manner Recognise and respect each other, our differences and our opinions Work & communicate together to uphold an honest and open environment for our department

Project Delivery Team

The Project Delivery Team (PDT) works to support the facilitation of service redesign, demand management and the locality work plans in NEW Devon CCG and Eastern Cornwall in numerous ways. The team supports the core business of the Devon Referral Support Service (DRSS) also looking at new ways of working in the health community and supporting changes.

Formulary and Referral Website

DRSS and the Joint Formulary team have been working together to improve the way GPs view, share and use pathway tool in NEW Devon CCG.

The new guidelines contain helpful information for management of referrals and up to date referral criteria. This is where GP Practices can find local referral guidelines previously available on the Map of Medicine, all content has been reviewed and signed off by NEW Devon CCG and South Devon and Torbay CCG under a robust clinical sign off process.

South & West Devon Formulary & Referral website
has now launched with local guidelines available for GPs and the new Formulary & Referral app for iphone and android phones and devices.

North & East Devon Formulary & Referral website
launched in February 15. all existing referral pathways are in the final stages of the sign off process.

Details and supporting information

Project Request Form [word [50.7kB] - August 2014]

Project requesting process flow diagram [pdf [506kB] - August 2014]

Project Delivery services provided [pdf 249kB] - February 2015]

Management leads and their specialities [pdf [350kB] - August 2014]

Project Delivery contact details [pdf [363kB] - August 2014]

If you would like any further information about any of the work of the team please contact