Devon Referral Support Services

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link to main new devon ccg web site

  • New Devon CCG

DRSS is part of NHS Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG).

  • How does the NHS work? Updated for 2017

Press 'play' and then click on the fullscreen button ()in the bottom right hand corner to watch the video full size or go to the YouTube page.

  • Contact DRSS

Helpdesk: 01626 883 888


Welcome to the DRSS website, on our home page are four main navigation boxes, click on the picture or text in each box to access the information.

DRSS and the local NHS health community use a number of local and national systems to support the booking process. This includes the national e-Referrals System (e-RS), various national clinical Patient Administration Systems (PAS) and local databases. If any of these systems are not working, and this is impacting on the service DRSS provides, regular updates will be provided here, as well as via email for local practices and providers.

All systems are operating normally.

Last updated: 17 August 2018

* Note regarding telephone issues on 14th March 2018 *

On 14th March DRSS offices were closed due to a staff training day. Unfortunately, due to a technical issue on one site, the planned telephone message to patients explaining this office closure did not upload correctly and patients heard an incorrect telephone message when calling us.

We apologise for any inconvenience this caused to patients. Everyone who left messages on the day has been contacted and has booked their appointment.

Thank you for your patience whilst this incident was resolved.